purchased, download digital purchase, did not work (many steps) when it should be one step, no one to call and the E-mail said we will get back to you in 24-48 hours

can’t get it downloaded. instructions are lacking

Doesn't have MS Outlook. Unbelievable it wouldn't have that with the student and Home version. Those are two places that people use email, so couldn't believe it when I installed both copies onto my computers, only to find out I wasted $350, as I then had to purchase an older version of Office that has Word, Excel, and Outlook.

This new office works only online! When I am at the log cabin or any other spot where I don't have internet connection I can not write! This is also a scam, because they didn't stated anywhere that this is only an online version. Also because this is online version, there is always possibility of intruders access to my texts.

Arrived unsealed and card missing

Did not get a box or license.

It'did not work on my Lenovo desk top computer, still don't have ms office in my computer.

What I believed what I ordered based upon the available programs shown was Microsoft Office 2013 program with a CD that cost $149. What was received was a program that could be purchased at most local stores for less than $40 that did not have a CD. Ed Shaffrey

From the description I thought I was ordering a CD but no I got a card and it's all download. I don't want download. It's a waste of time period and the files are saved somewhere other than my computer which makes this program totally useless to me.

I bought this product from Amazon because of how great they are to work with, if there's a problem. My 'beef' isn't with Amazon, its with Triplenet, from whom I purchased the Microsoft Office Home & Student. I have a new laptop and needed to download this software. I CAREFULLY entered the correct website, following the instructions, entered the keycode, and was directed to a page to call a number, which I did. The man on the phone said he'd need to 'capture my computer' to find out why the program didn't download and install. Nope, nope, nope. I know better than that, so I told him, "I'm not comfortable with that' and hung up. He called me back, I said, No, I won't let you capture my computer.I called Amazon, they contacted Triplenet, who emailed me. I described the issue, and a couple days later, their email said I needed to contact Microsoft about the issue, and they could't receive the package because it had been opened. WELL, HELLO, of course I opened it, so I could use it!My husband did some searching online and found that the Microsoft program, Office Home and Student has had many such issues, with the website connecting folks to spam sites...the exact issue I had, but Microsoft is doing nothing to mitigate this problem. We called our son, head of IT with a large company, and he went directly to the Microsoft, plugged in the website, used the keycode, and was able to download and install the program safely.Why didn't I call my son in the first place? I've had no problems in the past safely downloading and installing programs. So, I have the program, its working, but fair warning.....DO NOT buy and install this program apart from going directly to Microsoft, do not buy this program from Triplenet. Also, the program is now $30 cheaper through other sellers. JUST DON'T download without going directly to Microsoft.